Privacy policy

At Best Neuro Care ( BNC), we take privacy very seriously. We understand that you trust us with your personal information, and we want to assure you that we have implemented security measures to prevent any loss, misuse, or alteration of the information you provide us. Our privacy policy is designed to help users understand what information we collect, why, and how we use it. This policy is by the General Data Protection Regulation (GDPR) standards, ensuring we comply with all the necessary regulations to protect your privacy.


Personal Information


Best Neuro Care allows you to visit their website without disclosing personal information. They only collect information you voluntarily provide, such as feedback and email addresses, for communication purposes.

However, to offer you personalized content, they may ask for your personal information, including your full name, email ID, telephone number, country, digital identification (such as hand device types, Internet Protocol address, browser type, operating system, Internet Service Provider and device details), and metadata (such as location, cookies, time spent on pages, information being surfed, and access timing details).

If you choose not to provide personal information, Best Neuro Care may not be able to fulfill your request. Please note that Best Neuro Care does not use personal information to make automatic decisions.


 Use of Data


  1. At Best Neuro Care, we collect data for various purposes to provide the best possible service.
  2. We use this data to maintain and improve our service, notify you of any changes, offer customer support, and monitor usage.
  3. Our goal is to provide you with a seamless experience and improve our services based on the insights we gather.
  4. Additionally, we may use the collected data to offer you the latest information, special product offers, information about our products and services, and events we offer.
  5. We respect your privacy and will always allow our users to opt out of receiving such information.


Disclosure of Personal Information


We believe in maintaining your privacy and safeguarding your personal information. However, in the course of our business, we may need to share your data with certain third-party service providers such as credit/debit card processors, order fulfillment companies, analytics providers, website managers, IT infrastructure providers, customer service representatives, email delivery companies, auditors, and other similar service providers.

Be assured that we only share your personal information with these service providers to perform business functions on behalf of Best Neuro Care.

We may need to share your personal information with relevant third parties if any significant changes in our business, such as reorganization, merger, sale, joint venture, assignment, transfer, or other disposition.

We assure you that we will handle your information with the utmost care and consideration and will strive to minimize any potential impact on your privacy.

We understand that your personal information is sensitive and take every precaution to protect it.

However, in certain situations, we may be legally required to share your data, such as to comply with a subpoena or other legal process or to protect BNC’s rights, your safety, or the safety of others.

This may include sharing your personal information with public and government authorities outside your country of residence for national security and law enforcement purposes.

Rest assured, when we grant a third party access to your personal information, we take relevant measures to ensure that they only process your data to the extent necessary and consistent with this Privacy Policy and applicable law.

Specific Categories of Personal Information


At Best Neuro Care, we prioritize the confidentiality and privacy of our client’s information. We only share sensitive information listed below when the law requires it, such as in a court case.

  1. Racial information
  2. Political / Religious / Philosophical views
  3. Genetic or biometric information
  4. Health / Mortality / Sex-related information

Data Security, Retention, and Usage of Cookies


At Best Neuro Care, we value patients’ privacy and take necessary measures to protect their personal information. We may retain your personal information if required for business purposes or as applicable laws mandate. If you choose to register with any of our online units, we may use cookies to provide you with relevant information.

We respect your preferences and seek your permission to use cookies before proceeding.

By using our services online, you agree to our terms and conditions, and we assure you that we will always prioritize your privacy and security.


User Privileges and Access


At Best Neuro Care, we take pride in providing accurate and timely information to our valued users.

We understand that the information you request is essential to you, and we assure you that we will do our best to fulfill your requests promptly and efficiently. Please note that in some cases, we may need to comply with legal requirements that may delay the process.

We understand that unexpected situations may arise, which can cause delays. Please rest assured that we will keep you informed throughout the process and provide an estimated timeframe for the information you require.

We appreciate your patience and understanding in this matter, and we would like to take this opportunity to express our gratitude for choosing Best Neuro Care.


Third-Party sites


At Best Neuro Care, we take our responsibility for your privacy seriously.

It is important to note that we are not accountable for any third-party websites’ privacy practices or content that may be linked to our website. This Privacy/Security statement only applies to our website.

Our website’s third-party logos, brands, or names belong to their respective owners.

At our organization, we hold your privacy in high regard, and therefore, we assure you that your personal information will not be shared with any third parties for marketing purposes without your explicit consent.

While we provide links to third-party websites and services, we cannot be held responsible for these websites’ privacy statements, practices, or content.

We would like to express our sincere gratitude for selecting Best Neuro Care as your healthcare provider. It is our utmost pleasure to serve you.

We also appreciate your understanding and cooperation, which are crucial in ensuring we provide you with the best possible care and service.

Emails / Newsletters


We would like to respectfully inform you that, as part of our regular activities, we may use your email address in collaboration with our secure email marketing service provider.

This will allow us to share the latest developments and news from our end with you promptly and efficiently.


Marketing and Advertisement


We greatly appreciate your visit to the Best Neuro Care site and interest in our services. As a responsible organization, we believe in transparency and respect for privacy. Your information will only be used to enhance your experience with our products and services and improve our marketing and sales activities.

Rest assured that we do not share your personal information with any third-party sites or advertising agencies responsible for displaying targeted Ads.


Third-Party Data Processors


We have had the privilege of utilizing several highly secure third-party data processors for our work, fully compliant with the EU GDPR Regulation Act 2018.


Data Breach


In the unfortunate event of a data breach about personal information, website database, or third-party data, we assure you that we will immediately notify all relevant authorities within 72 hours.


Grievance Officer


By the Information Technology Act, 2000 and the Rules formulated after that, we would like to provide you with the pertinent details of the Grievance Officer in question: Ms. Nisha Tampi, info@bestneurocare.com


Policy for Children


We would like to reassure you that we take the privacy & safety of our users very seriously. As such, we want to clarify that we do not intentionally collect personal information from individuals under 18.

However, suppose you are a parent or legal guardian and are aware that your child has provided us with personal data. In that case, we kindly ask that you contact us so we can take the necessary steps to address the situation.

If we discover we have collected personal information from minors without first verifying parental consent, we will promptly remove that information from our websites and servers.


Updating this Privacy Policy


At Best Neuro Care, we understand the importance of privacy and strive to maintain transparency in our policies. We reserve the right to update or modify our privacy policy statement at any time, and we will always make sure that any changes are indicated on the top of the privacy policy page, along with the date of the last update.

For any material changes, we will inform you through email or a notice on our website’s homepage. If you have any questions or clarifications regarding our privacy statement, this website’s practices, or any interactions you have had with us, please do not hesitate to contact us at Best Neuro Care. We appreciate your continued trust in us. All rights reserved.

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